{"id":"scan_6b1c561ec4bf","source_url":"https://37signals.com/policies/terms?verify=2","doc_type":"terms_of_service","fetched_at":"2026-10-13T02:52:37.515551Z","word_count":2226,"language":"en","risk_score":92,"risk_level":"critical","verdict":"pass","summary":"The vendor can suspend or terminate your account for any reason at any time. The vendor can terminate your account and delete all content without notice. You are responsible for all content posted by bots in your account.","clauses":[{"id":"c_001","category":"account_suspension","title":"Account suspension rights","summary":"The vendor can suspend or terminate your account for any reason at any time.","severity":"high","quote":"We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time.","section":"Cancellation and Termination"},{"id":"c_002","category":"termination_at_will","title":"Termination at will","summary":"The vendor can terminate your account and delete all content without notice.","severity":"high","quote":"Termination will furthermore result in the deletion of your account or your access to your account, and the deletion of all content in your account.","section":"Cancellation and Termination"},{"id":"c_003","category":"bot_automation_ban","title":"Bot / automation ban","summary":"You are responsible for all content posted by bots in your account.","severity":"high","quote":"You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users, agents, or bots in your account.","section":"Account Terms"},{"id":"c_004","category":"unilateral_price_change","title":"Vendor can change prices with notice","summary":"The vendor can change prices for existing customers with at least 30 days notice.","severity":"medium","quote":"we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record.","section":null},{"id":"c_005","category":"sla_absence","title":"No service-level agreements","summary":"The vendor does not offer service-level agreements for uptime or availability.","severity":"medium","quote":"We do not offer service-level agreements, but do take uptime of our applications seriously.","section":"Uptime, Security, and Privacy"},{"id":"c_006","category":"account_suspension","title":"Vendor can suspend accounts for high usage","summary":"The vendor can temporarily disable your account if your usage significantly exceeds average usage.","severity":"medium","quote":"We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services.","section":"Uptime, Security, and Privacy"},{"id":"c_007","category":"data_collection_scope","title":"Vendor processes data as described in Privacy Policy","summary":"You agree that the vendor may process your data as described in their Privacy Policy.","severity":"medium","quote":"You agree that 37signals may process your data as described in our Privacy Policy and for no other purpose.","section":null},{"id":"c_008","category":"data_sharing_resale","title":"Vendor does not sell your data without permission","summary":"The vendor does not retain, use, disclose, or sell your information for other commercial purposes without explicit permission.","severity":"medium","quote":"We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission.","section":null},{"id":"c_009","category":"ip_assignment","title":"You retain ownership of your content","summary":"You retain ownership of the content you post, but grant the vendor a limited license to use it.","severity":"medium","quote":"You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials.","section":"Copyright and Content Ownership"},{"id":"c_010","category":"automation_permitted","title":"API usage is bound by terms","summary":"Using the API is subject to the terms outlined in the agreement.","severity":"low","quote":"Any use of the API, including through a third-party product that accesses the Services, is bound by these Terms plus the following specific terms:","section":"Services Adaptations and API Terms"},{"id":"c_011","category":"account_suspension","title":"Account suspension for API abuse","summary":"Your account may be suspended for abuse or excessive requests to the API, often without prior notice.","severity":"high","quote":"Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of your account’s access to the API.","section":"Services Adaptations and API Terms"},{"id":"c_012","category":"liability_cap","title":"Vendor liability limitations","summary":"The vendor is not liable for any damages resulting from your use of the services or third-party integrations.","severity":"high","quote":"You agree that the Company is not liable to you or to any third party for damages of any kind that result from the use of the Services, in ability to access data, or unauthorized access of your data or account.","section":"Liability"}],"agent_friendliness":"hostile","agent_friendliness_notes":["Automated access prohibited: You are responsible for all content posted by bots in your account."],"dealbreakers":[],"recommended_actions":[],"meta":{"truncated":false,"cached":false,"fetched":true,"content_hash":"9a0b01a728dfce93e869715eacc213a5568ce67a3dbc924bc1f86f61f891f399","overage":false,"paid_via":null,"quotes_dropped":0},"disclaimer":"Fineprint provides automated informational analysis only. It is not legal advice, and Fineprint is not a law firm. Verify material findings against the quoted source text and consult a licensed attorney before acting."}